16 Jobs in GAINESVILLE, FL
Florida Credit Union is Hiring a Contact Center Representative Near Gainesville, FL
Job Location
Fort Clarke - Gainesville, FL
Position Type
Full Time
Description
Contact Center Representative Excellent opportunity with Florida Credit Union!
BECOME PART OF A TEAM DEDICATED TO SUPPORTING OUR COMMUNITY.
- Market competitive salaries with robust monthly incentive program
- Value work-life balance with paid time off and holiday pay
- Exceptional benefits that includes 401k and medical
- Extensive training provided
- Career advancement opportunities and benefits including tuition reimbursement
About the job: Provides lending information to members, interview and take loan applications for credit approval. Process new accounts and other member transactions. Carry out various clerical duties necessary for the smooth functioning of the department. Handle phone, chat and online application inquiries and requests. Conduct these activities in accordance with Credit Union policies, goals and objectives established by the branch manager by performing the following duties.
Preferred requirements:
- Excellent customer service skills
- Excellent communication skills, both verbal and written
- The ability to work independently as well as part of a team
- Sales experience is recommended
- Basic math skills
Job Summary
Full Time
$36k-47k (estimate)
04/29/2024
05/12/2024
flcu.org
GAINESVILLE, FL
100 - 200
1954
MARK STARR
$50M - $200M
Banking
Related Companies
About Florida Credit Union
Florida Credit Union is a not-for-profit financial institution chartered for the sole purpose of helping consumers and businesses. Our owners are our members! We are dedicated to serving our membership by offering convenient products and services that are designed to meet the financial needs of the member/owners while preserving the strength of the cooperative for future generations. Florida Credit Union is federally insured by the NCUA. Non-deposit investment products and services are offered through CUSO Financial Services, L..P. (CFS), a registered broker-dealer (Member FINRA/SIPC) and SEC ...
Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.
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The following is the career advancement route for Contact Center Representative positions, which can be used as a reference in future career path planning. As a Contact Center Representative, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative. You can explore the career advancement for a Contact Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Contact Center Representative job description and responsibilities
Launch outbound calls as appropriate
03/15/2022: Tacoma, WA
Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.
01/20/2022: Chicago, IL
From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.
01/09/2022: Columbus, OH
Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/16/2022: Providence, RI
Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
03/11/2022: Asheville, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Representative jobs
Ability to type 30+ WPM
03/26/2022: Middlesex, NJ
Require specialized training to meet the unique demands of the job.
01/30/2022: Boulder, CO
Minimum of one year of customer service experience, call center experience preferred.
03/27/2022: Sioux Falls, SD
High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.
01/10/2022: Seattle, WA
Requires several soft skills.
04/03/2022: Raleigh, NC
Step 3: View the best colleges and universities for Contact Center Representative.
